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google nest router rebooting issue, offered replacement but link is not active

c_bird
Community Member

hello,

i recieved an email from # about a reboot issue i was having with my router/wifi, auguest 2021, the link for the replacement unit is no longer active. please advise. 

3 REPLIES 3

Jeff
Community Specialist
Community Specialist

Hi, c_bird.

Thanks for posting your question to the community. The best way to get immediate help with your situation is to contact support. You can reach them either by chat or phone, but they will be able to help you out with the expired link. Here's how to reach support: https://bit.ly/3o1aRK5.

If you have any other questions, just let me know.

Thanks.

Jeff
Community Specialist
Community Specialist

Hi, c_bird.
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.