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living room tv

u4p6
Community Member

because we change a wifi 

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

You titled your post "living room tv" so I'm assuming you're referring to Chromecast?

If you've already changed to a different Wi-Fi network, try these steps:

  1. Open the Google Home app.
  2. At the top left, tap Add + > Set up device > New device > set up new devices in your home.
  3. Follow the in-app steps.

If these steps above don’t solve the issue, you’ll need to factory reset your Chromecast, then set it up again using your new Wi-Fi network and password. If you're using Chromecast with Google TV, follow these setup steps instead.

Instead of factory resetting your Chromecast, if you're comfortable changing your router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. Your device should then automatically connect to the Wi-Fi.

JenniferV
Community Specialist
Community Specialist

Hi there,

 

Thanks for the help, davidking.

 

u4p6, It's us again. We want to make sure you're all good — how did the steps go?

 

Regards,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi there,

 

I wanted to check back in to see if you still need help. Feel free to let me know if you do.

 

Thanks,

jennifer

JenniferV
Community Specialist
Community Specialist

Hi u4p6,

 

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer