11-03-2023 09:59 AM
I am trying to connect my google home devices to my new gateway
how do I do this
11-04-2023 08:23 AM
If you've already changed to a different Wi-Fi network, try these steps:
If these steps above don’t solve the issue, you’ll need to factory reset your speaker or display, then set it up again using your new Wi-Fi network and password.
Instead of factory resetting your speaker or display, if you're comfortable changing your router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. Your device should then automatically connect to the Wi-Fi.
11-04-2023 09:21 AM
Thank you David. How do I google home is connected to the new gateway?
11-04-2023 09:40 AM
I have three google home devices. Do they need to be connected to more than one speaker?
It has been a while since I initially set it up.
11-04-2023 10:57 AM
Ok, how can I check that my google wifi is connected to my new gateway? I have tried to use google home. I have not changed the google router name.
11-04-2023 11:14 AM
It's not clear what you're asking.
Do you have Google Wifi or Nest Wifi points and also Google Home speakers or displays or both of these?
11-04-2023 11:19 AM
I have google wifi. I don’t know how to check that it’s connected to my new gateway.
11-04-2023 11:21 AM
Assuming you've physically connected your primary Wifi point to your modem, open the Google Home app, tap Wi-Fi on the Favorites tab, then tap Test network.
11-04-2023 11:21 AM
I have a photo of the google wifi hub but I don’t know how to upload it. I have three hubs.
11-04-2023 11:24 AM
No worries. Have you physically connected your primary Wifi point (the one that was physically connected to your old gateway/modem) to your new gateway/modem?
11-04-2023 11:24 AM
If I tap favorites it does not show Wi-Fi.
11-04-2023 11:27 AM
Yes. It has been connected so I guess that means it’s working? I was just trying to find somehow to show the connection
On my phone laptop etc
just making sure
11-04-2023 11:26 AM
In that case you're going to need to reset your Wifi points and set them up again with your new gateway.
Factory reset your Wifi device - Google Nest Help
Scroll down to the bottom of the article, click “My device isn’t available in the Google Home app”, then select the model you have to see the reset steps. You'll need to reset all 3 of your Wifi points.
Once reset, set them up again:
Set up Google Wifi - Google Nest Help
11-04-2023 11:29 AM
The easiest way to make sure things are working as they should is to connect to your Google Wifi network and see if you have internet access.
11-04-2023 11:46 AM
hi I do have internet access but it concerns me that the devices do not show in google home. Should I be concerned?
11-04-2023 12:05 PM
How can I manage the google Wi-Fi network? For example what if I want to change the name?
11-04-2023 01:00 PM
Are you logged into the app using the same account you set them up with?
11-04-2023 05:13 PM
Since I got a new gateway, how do I get the google home hubs to show up in my google home app?
11-05-2023 03:04 AM
If you're saying your Wifi is working fine, they should still be there.
Are you logged into the app using the same account you set them up with?
Make sure you have the correct home selected at the top left if you have more than one?
Have you added anyone else to the home?
Are you using the latest version of the app? Have you tried removing the app and reinstalling it?
11-05-2023 04:39 AM
I have three Wi-Fi hubs. They are not showing
tried reinstalling
no one added correct home
im using the same email
11-05-2023 04:52 AM
So we've ruled out it being an issue with the app, multiple accounts, and them being accidentally removed by someone else added to the home. I'm not aware of any other root cause here so I can only suggest as a next step, you factory reset your network and set it up again, unfortunately.
Factory reset your Wifi device - Google Nest Help
Scroll to the bottom of the article, select "My device isn't available in the Google Home app", then select your model to see the reset steps. You'll need to reset all 3 of your Wifi points.
11-04-2023 05:15 PM
I would like to manage my google wifi network (possibly change names etc.). How do I get it added to the google home app so I can manage it? It is working with the new gateway, I would just like to be able to manage it.
11-05-2023 04:51 AM
Couldn’t connect to Google Home Mini. Make sure local network access is enabled for the Home app in your phone's privacy settings. Then try again.
I looked at the google home app and there are not privacy settings
I looked at internet for the router and no privacy settongs
i have tried factory teset
11-05-2023 05:08 AM
Let's try to focus on one issue at a time to save confusion. Let's get your Wifi points back in the Google Home app so you can manage them, then we'll take a look at your Google Home Mini. Follow these steps:
Factory reset your Wifi device - Google Nest Help
Scroll to the bottom of the article, select "My device isn't available in the Google Home app", then select your model to see the reset steps. You'll need to reset all 3 of your Wifi points.
Once reset, you can set them up again:
Set up Google Wifi - Google Nest Help