07-30-2024 12:47 PM
Trying to add AC point, has no QR code.
Read thru a lot of post however:
- nothing etched in bottom or in ring.
- setup file does not have psk
- google wifi app not available in apple apps store anymore.
- did factory reset (powered up with button pressed)
softwareVersion": "14150.376.32
on https://openwrt.org/toh/google/wifi#factory_reset
found that "To restore factory software, you can utilize Google Wifi's Recovery Mode, " but link doesn't work anymore.
anybody having a simple to follow instruction video, or other way to progress?
Rene
setup file:
{ "dns": { "mode": "automatic", "servers": [ ] }, "setupNetwork": { "ssid": "setup25B50" }, "setupState": "NO_SETUP", "software": { "blockingUpdate": 0, "softwareVersion": "14150.376.32", "updateChannel": "stable-channel", "updateNewVersion": "0.0.0.0", "updateProgress": 0.0, "updateRequired": false, "updateStatus": "idle" }, "system": { "countryCode": "us", "groupRole": "none", "hardwareId": "GALE C2M-A2Y-A3G-A4I-E2D", "lan0Link": true, "ledAnimation": "SETUP_REQUIRED", "ledIntensity": 30, "modelId": "ACc3d", "oobeDetailedStatus": "WAITING_TO_SETUP_OFFLINE", "uptime": 947 }, "vorlonInfo": { "migrationMode": "weave_all" }, "wan": { "captivePortal": false, "ethernetLink": false, "invalidCredentials": false, "ipAddress": false, "online": false, "pppoeDetected": false, "vlanScanAttemptCount": 0, "vlanScanComplete": true } }
07-31-2024 09:32 AM
Hello @go4itrs
Thanks for reaching out to our Nest Community about this situation. I apologize for all the inconvenience. I'm here to help you with that.
I completely understand this situation. Let me lend you a hand to find the solution.
Please fill out this form to forward this case to my support team. We are so happy to assist you.
Feel free to reply to this post when you complete it. We will contact you to continue searching for an answer.
Best regards,
Douglas.
08-03-2024 08:34 PM
Yes, same issue. If you have
"softwareVersion": "14150.376.32",
its pretty much a dead puck/wifi point from what my google support team advised me.