some of my devices are on primary network, but show as being 2.4 Ghz. Isn't the primary network 5Ghz

[abellaj]

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Original Poster:Tom Stansbury

some of my devices are on primary network, but show as 2.4 Ghz. I also have a couple of devices on Guest network but show as 5.0 Ghz. I must be confused, because I thought the primary network is 5.0 and guest is 2.4?

[abellaj]

Hello Tom Stansbury,

No – both the primary and guest networks support both 2.4GHz and 5GHz bands. Client devices should select the access point and band that works best for them, and at least some client devices should switch between access points and between bands as they move around your home.

From: MichaelP

(Gold Product Expert)

[Hilary]

Hey there: 

Just wanted to jump in here to check to make sure that you saw the response from Michael. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day! 

Hilary

[Hilary]

Hey Folks.

We haven't heard any updates from you. I'll go ahead and lock this thread.

If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,
Hilary