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wifi gj2cq no QR code or setup key

trebor0778
Community Member

Hi.  I had this installed in the shed last summer and took down for the winter.  Just went to re-install, but the label must've came off with the 2 sided tape.  There is no QR code and no setup key.  I have 7 ither devices and they all work fine.  I checked the gray ring, there's nothing engraved there.  I went to 192.168.84.1/api/v1/status, see below: 

{
   "dns": {
      "mode": "automatic",
      "servers": [  ]
   },
   "setupNetwork": {
      "ssid": "setup90440"
   },
   "setupState": "NO_SETUP",
   "software": {
      "blockingUpdate": 0,
      "softwareVersion": "14150.376.32",
      "updateChannel": "stable-channel",
      "updateNewVersion": "",
      "updateProgress": 0.0,
      "updateRequired": false,
      "updateStatus": "unknown"
   },
   "system": {
      "countryCode": "us",
      "groupRole": "none",
      "hardwareId": "GALE D2Q-A3B-A3I-A4I-E2I",
      "lan0Link": true,
      "ledAnimation": "SETUP_REQUIRED",
      "ledIntensity": 30,
      "modelId": "BREEZE",
      "oobeDetailedStatus": "WAITING_TO_SETUP_OFFLINE",
      "uptime": 50
   },
   "vorlonInfo": {
      "migrationMode": "weave_all"
   },
   "wan": {
      "captivePortal": false,
      "ethernetLink": false,
      "invalidCredentials": false,
      "ipAddress": false,
      "online": false,
      "pppoeDetected": false,
      "vlanScanAttemptCount": 0,
      "vlanScanComplete": false
   }
3 REPLIES 3

LovelyM
Community Specialist
Community Specialist

Hello trebor0778, 

Thanks for reaching out. I'm sorry for this experience.

To resolve the issue that you're having, let's try to factory reset your Google Wifi three times before accessing a new status report. It should show you your setup key, which you can use to add this device to your mesh system. 

Let me know how it goes. 

Best, 
Lovely

LovelyM
Community Specialist
Community Specialist

Hi trebor0778, 

Have you tried the workaround that I suggested? Let me know if that did the trick or not, so we can try something else. 

Cheers,
Lovely

LovelyM
Community Specialist
Community Specialist

Hey there trebor0778,

I'm checking in to make sure that you've seen my responses. Please let me know if you have any additional questions or concerns before I close this thread in 24 hours. 

Many thanks,
Lovely