08-18-2022 11:20 PM
I need to change the name for our wifi using our new Nest.
The online help says to go to the Google Home app and and click the wifi icon - but there isn't one.
help please
08-19-2022 11:56 PM - edited 08-19-2022 11:56 PM
Then the fastest way to get it done is to factory reset all your pucks by using the physical button:
Then set them up from scratch in the Google Home app:
When setting it up from an iOS device, make sure you have no VPN enabled/ connected, not any 3rd party product, nor the "Apple iCloud Private Relay".
Make sure the Google Home app has permissions to "local network access".
08-22-2022 04:31 PM
08-25-2022 05:09 PM
Hi sbnz,
It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.
Thanks,
Edward
08-26-2022 05:10 PM
Hi sbnz,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward