Brinks Activation Code not working

[mikeyg83]

I just signed up for Brinks Home Monitoring. In the confirmation email I clicked the activation link to take me to https://store.nest.com/account/activate#code=[redacted].  But it redirects me to https://store.nest.com/account/activate  with an error page saying "We'll be right back" without a way to add my activation code to my account.

Can someone help me connect my Brinks monitoring with my Next account please?

[mikeyg83]

Nevermind, it ended up being an issue with multiple associated email addresses with the Nest account, and the wrong one (non-primary) was trying to activate the security system. I logged into a clean browser with the primary account and was able to complete the process.

[GarrettDS]

Hey there, 

It looks like we have a resolution here so I'm going to go ahead and lock this thread. Please feel free to create a new thread if you have any further questions or concerns. 

Best regards, 

Garrett DS