cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Replies are disabled for this topic. Start a new one or visit our Help Center.

Experience with Nest x Yale Lock and ADT

BobJones
Community Member

‎03-13-2024 11:19 AM

Hi! Now that some of you with Nest x Yale locks have switched from Nest Secure to ADT, what Nest x Yale functionality remains and what functionality have you lost? Similar to others, I haven't found any definitive information from Google on this topic. I'm most interested in whether unlocking from the Nest x Yale keypad can disarm the ADT alarm as it does with the Nest Secure. Thanks.

Labels:
Reply
1 REPLY 1

tajennifer
Community Specialist
Community Specialist

‎03-20-2024 10:53 AM

Hi BobJones,

 

Thanks for posting. About your questions, once support stops for Nest Secure on April 8, 2024, Nest Guard will no longer be able to connect the Nest x Yale Lock to Wi-Fi. If you currently use Nest Guard as a bridge to connect your Nest x Yale Lock to Wi-Fi, you will be required to replace your Nest Guard with a Nest Connect. After that date, your Nest Secure will no longer be accessible in the Nest app. 

 

You can check the Support for Nest Secure ending article for more information about it. And If you want to get more information about the ADT alarms, you can contact our friends from ADT Support Center that are able to help you!

 

If you have any further questions please let me know.

 

Best Regards,

Jenny.

0 Kudos
Reply