Google Assistant can't remotely unlock Nest x Yale lock ?

[www-nj]

I just installed the Nest x Yale lock on our front door and configured it so it shows up on the Nest app as well as the Google Home app,  We have a Google Home/Nest smart speaker that we interact with voice commands, etc, but there's a glitch when it comes to unlocking the Next x Yale lock.  When I say "Okay Google, unlock the front door", the answer I get is "Sorry, I can't unlock the front door remotely".  It has no problem locking the front door when I ask and also is able to tell me the status of the lock.  Any idea why it won't unlock?   TIA!

[Rybo1290]

Have you had any luck on this? I’m in the same boat.

[www-nj]

No luck yet.  ☹️

[Jacqueline_roy]

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[www-nj · Accepted solution]

Update: I found this disappointing news after searching "Can Google Assistant unlock my Yale lock?":

https://drillwarrior.com/does-the-nest-x-yale-lock-work-with-google-home/#:~:text=The%20thing%20abou....

"The thing about Google Home is while you can lock doors to your heart's content, you can't use Google Home to unlock your Nest x Yale Lock. It can seem annoying you have to manually unlock the door, but this is for security reasons- a burglar won't be able to yell at Google through the window to get the door unlocked."

[Brad]

Hi there,

I am glad that you found a solution. I am sorry to hear that it is not what you were hoping for. Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

Best Regards,

Brad.

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.