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How do I change lock code if off line

Community Manager (Admin)
Community Manager (Admin)

Disclaimer: This thread was migrated from our previous version of the Google Nest Community.  You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: Arthur Lujan

Need to change lock code but lock is off line and I am away from home.


Community Manager (Admin)
Community Manager (Admin)
Hello, Arthur.
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. If you are away, amd of the lock is offline then you wouldn't be able to change the lock. But it should remain locked unless someone else has your current code. You can learn more here. Please let me know if you need any further assistance.
Best Regards,
Brad C. 
- From Brad (Community Specialist)