I want to cancel my nest camera account

[JG2020]

I have an original Nest account for an outdoor camera and I want to cancel my subscription. Please provide a contact number or other means to accomplish this. Thank you!

[MplsCustomer]

@JG2020 

To contact Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.

[JG20201]

Tried everything - it's like a never ending circle that you just keep going around and around in. I finally just went to the App and deleted the camera and cancelled the account unfortunately being forced to do it his way I won't get back 10 months of a pro rated refund. I can't stand dealing with anything Google - getting a live representative is less chance than winning the lottery every week for a year. Horrible and frustrating experience this time and others in the past.

[luciaaa]

Hi, @JG2020,

Thank you for reaching out to the community. I'm truly sorry you are having trouble canceling your Nest Aware subscription. Thank you for letting me know all the steps you had to follow to cancel the subscription.

To avoid any inconvenience in the future, please fill out this form with the community thread and your username. My team will verify the proper cancellation of the subscription.

Feel free to reply if you have any questions.

Best regards, 

Ana

[luciaaa]

Hi, @JG2020,

We haven't seen your submission form come through yet. Were you able to access it okay? Let us know if you're running into any trouble or still need our help!

Keep me posted.

Best regards,

Ana