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Nest X Yale - No connection to Nest Connect

Community Member

Hi, i recently got the next X Yale lock and i am unable to configure the nest connect to my wifi.

Read all steps in the forum like 

> Connecting to 2.4Ghz wifi network

> Reset the Nest connect several times

> disconnecting all other nest products

> the error continuously was T0030

> Now even a bigger issue, the Nest connect is not showing any kind of lights on it.

There is nothing left I had not tried on Youtube or nest forums.



Community Specialist
Community Specialist

Hi there,


I am sorry to hear that you are having this issue with your Yale lock! If you haven't already, you can learn here how to factory reset your Yale lock, which may help to reset issues it may be having. I would definitely reset your lock first if you haven't yet. Please let me know if you have further questions or concerns. 


Best regards,


Community Specialist
Community Specialist

Hi folks,


I just wanted to jump in real fast to see if you saw Brad’s reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.


I appreciate the help, Brad.



Community Specialist
Community Specialist

Hey there,


We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread.