Nest Yale Lock Light not Working

[rcatrone]

The light on my Nest Yale Lock keypad is no longer working.  I swapped out the batteries, but still not working.  Thanks in advance.

[Brad]

Hi there,

Sorry to hear you're experiencing this, I would love to look into this further for you. If you haven't already, you can learn here how to factory reset your Yale lock, which may help to reset issues it may be having. Please let me know if you need further assistance.

Best regards,

Brad

[rcatrone]

Thanks for the reply!  I was able to fix the lighting of the keypad issue.  I removed and replaced the batteries, but when I did it the second time, I left the batteries out of the unit for a couple of minutes (rather than immediately replacing them).  This seemed to do the trick.  Thanks again!

Rich

[aatienza]

Hey rcatrone,

That's great to hear! Let us know if you have other questions as I'll be locking the thread after 24 hours.

Thanks,
Archie