Not able to redeem Nest Secure discontinuation $200 offer

[Kishorehd]

I am not able to redeem the $200 for the discontinuation of Nest Secure product. I had bought a FitBit Sense 2 watch earlier using the code but returned it.

I have never experienced in my life as worse a customer support as Google Support. I am trying since a few months  either to chat or to have phone conversation with Google Support, but not been successful.

Just don't know what else I can do to claim my $200 offer.

[JillG]

Hi @Kishorehd 

Do you happen to have any case numbers? If so just reply here. I have escalated your post to one of the Community Specialists as well.

Jill

[RenzJ]

Hi everyone,

@Kishorehd, thanks for posting here in the Google Nest Community. We're sorry for any trouble this may have caused you. We understand how important this is, and for a $200 GStore coupon issue like what you’re experiencing, you’ll need to contact our Google Store phone support at 1-855-836-3987 (US) so that they can assist you with this and have this sorted out today.

Let us know if you have other questions.

Thanks for the help here, @JillG.

Best,

Renz