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Security from highjackers

231320slj
Community Member

My accounts in the past were highjacked and they began recieving services under my information and casting through my devices whille controling my every move. I have since changed my google account device number etc. my question is, how can i prevent them from taking over my device again? Do i need to go buy a whole different device or can i prevent use of my services on this account?

2 REPLIES 2

virnab
Community Specialist
Community Specialist

Hi 231320slj,

 

Thanks for reaching out to our community.

I understand that you are looking for maximum protection after your past accounts were compromised. I appreciate you sharing the context of your previous security breach, including unauthorized access to services and device casting. Thank you for asking about the definitive strategy to prevent this from happening again and the account-level solutions that negate the need for new hardware. It is my pleasure to respond to your inquiry.

I can confirm that there are no security concerns when a Google Nest device is in setup mode. During the setup process, and even when the device is connected to a network, Google Nest devices secures all Wi-Fi credentials in a secure place on the device. These credentials are in a scrambled format, adding another level of security.

Feel free to keep us posted if you have more questions.

 

Best regards,

Virna

Breakingcircuit
Community Member

For maximum security you need to make sure you're securing your all your iot devices if you don't secure those they can have bugs in the firmware that can be compromised and your network can be taken over from that best practices to have it on a VLAN and not able to talk to the internet the only thing they need to get from where updates if they're push tool that includes all light bulbs stoves refrigerators mops toothbrushes and hair bows. If you've gotten hit with an attack like that before it's a possibility they'll come back especially if you have insulted culpitsar if their local or where they came from I was attacked before and buy a PT style attack and they had me from every which direction so I understand what you're going through if you need any other help feel free to reach out I can provide security services for you to make sure that you're completely secure and can even monitor you for a few weeks just to make sure there's no indicator to compromise still lurking around no charge of course you don't need an extra snag