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Wifi reboots once every hour, how do i stop this

Suddy123
Community Member

My WiFi for some odd reason resets once every hour, causing slow connection for up to 30 seconds. This is an issue for when I'm either working or playing games etc it disconnects me. How do I fix this?

1 REPLY 1

tajennifer
Community Specialist
Community Specialist

Hi Suddy123,


Thanks for posting. I'm sorry to hear about the situation that you are experiencing with your Wi-Fi connection on your devices. I understand how frustrating this situation can be. But don't worry; help is here. I need to ask for some information to provide the best solution:

  • What Google WiFi device do you have? You can use the help article "What Google Nest Wifi device do I have?" to find out.
  • Do you use a modem and router combo?
  • What’s the color of the light on the parent point?
  • Does the device LED switch from orange to teal (or white) continuously?
  • How far are the devices from the primary point?
  • Is there a switch on the network?
  • How far are the Wi-Fi points from each other?
  • What steps did you take to solve the situation?

Please keep me posted. I'll be waiting for your response.


Best regards,
Jenny