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Yale X nest door lock

1Bitty
Community Member

3 weeks ago

My lock will not connect to the nest hub, i have tried everything recommended from other questions.

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1 REPLY 1

Guarcax
Community Specialist
Community Specialist

3 weeks ago

Hi @1Bitty,

 

Thank you for posting in the community. I understand that your Nest × Yale Lock is not connecting to your Google Nest Hub, even after trying the recommended steps from other community posts. I appreciate your efforts in troubleshooting this beforehand. No worries, I’m happy to assist you.

To get started, I have some questions for you:

  • What is the exact model of your Google Nest Hub? You can check the following article for reference: Google smart speakers and displays.
  • Could you please share a picture of your Nest x Yale Lock?
  • Could you briefly list the troubleshooting steps you’ve already tried?

I’ll be waiting for your response.

 

Best regards,

Daniel

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