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how to disable and dispose of nest guard?

pkrollin
Community Member

Hey there, 

Like most here, I have a legacy NEST Guard system.  I was told that there's a way to send this hardware into Google.  

In addition, I've unplugged it and it's running off of battery.  I'm afraid it's going to start beeping at me...until I plug it in.  

How do I disable it completely in order to ship it out or throw it away, if that's a pain? 

7 REPLIES 7

Lance_L
Community Specialist
Community Specialist

Hey pkrollin,

 

Thanks for posting in the Google Nest Community. I’m sorry to hear that you’re having trouble with Nest Guard. Don’t worry; help’s here.

 

Follow the steps below to disarm the Nest Guard and reset it to factory settings:

 

  1. Remove Nest Secure from your account in the Nest app.
  2. Set Nest Secure to Off Nest Guard off with Nest Guard’s keypad, or the alarm may sound.
  3. Press and hold the number 2 button on Guard’s keypad. Do not release the button while Guard goes through a software version and checks. When Guard says, “Release to erase all settings,” let go of the button. 
  4. Guard will speak again and say, “Erasing all settings and returning to factory defaults in five seconds. Press any button to cancel.”
  5. The light ring should turn yellow and begin a 5-second countdown. 
  6. To cancel the reset, press any button before the countdown ends. If you don’t cancel, the light ring will spin blue and Guard will say, “Erasing all settings. This might take a minute." 
  7. When it’s about to restart, it should say, "Nest Guard is restarting. Be right back."

If you're in the US, we can help you recycle your Nest Secure. Our third-party recycling partner will send a postage-paid shipping label to your inbox.

 

Let me know if you have any questions.

 

All the best,

Lance

BetsyRB
Community Member

This is not work for me I had many years I diff used and I want to connect it in my new apt and I delet everything from my app long time ago and I connect the nest guard and after minutes the sensor detect me and start to beeping I tried many times pressing 5 or 2 and nothing habppens 

BetsyRB
Community Member

Moderator edit: For the safety of our community members, this post was edited to remove personally identifiable information.

This is not working please I’m really need help ! The system it’s not responding pressing 5 the blue ring start but after stop and start to beeping … I want to install everything here in these new place and I couldn’t if I plug it start to beeping and don’t stop ! Can you help me please my phone number +##########

Samiam112
Community Member

Unplug it, take it outside and throw it in the trash, you won’t hear it then

mitchems
Community Member

I tried to install my new, cool, piece of .....ADT sensors, etc. yesterday.  Of course, there were problems.  More on that in another post.  I took my Nest Guard out to the garage because it started beeping.  After an hour, I could not stand hearing the noise it was making even though it was in the garage.  The next idea was to put it in the freezer.  Nope.  Still heard it.  I finally took it to the storage area in the basement and shut the door.  I could still hear it but at least it was muffled.  Is there a way to turn it off besides hitting it with a hammer?  This is irritating.

  • I found an AK47 to be effective 

Samiam112
Community Member

You could mail it to the president of google, that’s what I’m going to do