i changed the wifi password now the cameras are not seen

[ecel]

wifi password changed and lost the cameras

[MplsCustomer · Accepted solution]

@ecel 

Unfortunately, Google Nest's basic process for changing Wi-Fi credentials is to remove the Google Nest devices from the Google Nest app or the Google Home app while still using the old Wi-Fi credentials, then do a factory reset, and then re-install the Google Nest devices while connected with the new Wi-Fi credentials:

https://support.google.com/googlenest/answer/9223711?hl=en

For some older cameras, you may be able to update the Wi-Fi credentials in the Google Nest app; see the details in the link above.

[Brad]

Hi there,

Thank you for your help, MplsCustomer.

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns.

Best regards,

Brad

[aatienza]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

I appreciate the help, Brad.

Thanks,

Archie

[aatienza]

Hey everyone,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie