Nest door codes not working

[heyoka]

Since moving to Google Home yesterday, door codes aren't working. I enter codes correctly. Please help.

[Brad]

Hi there,

Sorry to hear you're experiencing this, I would love to look into this further for you. If you haven't already, you can learn here how to factory reset your Yale lock, which may help to reset issues it may be having. Please let me know if you need further assistance.

Best regards,

Brad

[EmersonB]

Hello everyone,

@heyoka how's it going with your Nest Yale Lock? We're you able to reset it? I'm dropping by to ensure that everything is covered here. In case you have an update, you know where to find us. If you have other questions and concerns, feel free to let me know.

I appreciate the help, Brad.

Regards,
Emerson

[janthadeus]

Hey there,

I just wanted to jump in here to make sure that you saw our response. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks for the help, Brad and Emerson.

Best,
JT