Sorry to hear you're experiencing this, I would love to look into this further for you. If you haven't already, you can learn here how to factory reset your Yale lock, which may help to reset issues it may be having. Please let me know if you need further assistance.
@heyoka how's it going with your Nest Yale Lock? We're you able to reset it? I'm dropping by to ensure that everything is covered here. In case you have an update, you know where to find us. If you have other questions and concerns, feel free to let me know.
I appreciate the help, Brad.