Seeking bug with Google Assistant

[bluebaron]

There is a bug with Google Assistant.  I have filed countless feedback requests.  I have contacted Spotify and TuneIn to try to get them to deal with this.  I cannot get anyone who understands the problem.

The problem is, I believe, with the seek commands that Google Assistant is sending to applications.

If you say, "Okay, Google, skip back one minute,"  Assistant sends the app a seek(60) command when it should send a seek(currentPlayTime-60) command.  See the difference?  And this causes all sorts of havoc.  It started the day that the latest major version of Google Home came out and it's a really aggravating one.

If you're in a podcast, it'll skip to 1:00.  You might have been at 47:32.  You'll have to scan through the episode to figure out where you were.  Even worse, if you do it in TuneIn, it will seek to a location no longer in memory and the audio will be silent, but play will continue, just playing 0s.  

[armen_dpe · Accepted solution]

I'm sorry to hear about the issue you're experiencing with Google Assistant's seek commands.  To address this problem and ensure that it reaches the appropriate teams for investigation, I recommend opening a bug report on the Google Public Issue Tracker. Here are the steps:

1. Visit the Google Issue Tracker:

   • Go to the Google Issue Tracker website.

2. Sign in with Your Google Account:

   • Sign in with your Google account or create one if you don't have an account.

3. Create a New Issue:

   • Click on the "+ Create Issue" button to create a new issue.

4. Provide Detailed Information:

   • Fill in the required details, including a clear and descriptive title for the issue.
   • In the description, provide a detailed explanation of the problem as above.

5. Include Reproduction Steps:

   • Include clear steps for reproducing the issue, so the development team can understand and replicate the problem.

6. Attach Supporting Information:

   • If applicable, attach any relevant logs, screenshots, or recordings that can help illustrate the problem.

7. Categorize and Submit:

   • Categorize the issue appropriately (e.g Media, Google Assistant).
   • Click the "Submit Issue" button to submit your bug report.
8. Provide the bugID here so we can track the issue further.