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unable to add matter devices to google home

Harry_p
Community Member

Hello,

I'm using google nest hub for adding matter devices.

the devices are adding well in the before version :

Google Home version:  3.3.14
Nest Hub version(GUIK2 2nd gen): 1.56.324896

But recently the nest hub got updated and devices unable to add to google home the versions are:

Google Home version: 3.3.14
Nest Hub version(GUIK2 2nd gen):  1.69.362882

1 Recommended Answer

sipriyadarshi
Solutions Expert
Solutions Expert
  • Could you confirm if you are trying to add a wifi or a thread devices ? 
  • On a wifi device the hub is not used at all during the commissioning process and on the thread device, the phone is used for the first part of commissioning and then the device is added to the thread network by Google Hub.

View Recommended Answer in original post

5 REPLIES 5

SandroAbde
Community Member

Good afternoon, don't get it, you should add devices via Google home app. With the nest hub is this even possible? 

If you add matter devices with google home app it's a "peace of cake" 🙂

No, I'm adding it through google home but recently the nest hub got updated and devices are not getting added. 

Previously I was using Bluedroid stack. The devices with nimble stack is not getting adding. Do I need to change any configuration.

sipriyadarshi
Solutions Expert
Solutions Expert
  • Could you confirm if you are trying to add a wifi or a thread devices ? 
  • On a wifi device the hub is not used at all during the commissioning process and on the thread device, the phone is used for the first part of commissioning and then the device is added to the thread network by Google Hub.

Adding wifi matter devices, but unable to added them to google home

Sushantgupta29
Community Member

I have the same problem. Trying to add TP link TS15 switch over thread. Home app detects the device but get stuck at connecting to device. Anyone able to connect?