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Apps missing from 2nd gen nest hub

Sunflower33
Community Member

I recently bought the 2nd gen nest hub and was able to access the app tray from the bottom of the screen (Netflix, Pandora, podcasts, YouTube, etc). A few days ago the apps disappeared, now everything like Netflix is gone. Anyone noticed this and happen to have a solution to get the apps back?

17 REPLIES 17

Canukistan
Community Member

Same thing just happened to me.

Nashki
Community Member

I can't even set up Netflix on my Nest Hub 2. When I enter my account and password, in the Google Home app, I'm taken to a blank web page and ... nothing

Keltic88
Community Member

Wow there must have been an update and they decided that I didn't need those apps after all.  

Keltic88
Community Member

Performed a factory reset.  Still the same, only apps are Games, Assistant, Stories, YT TV.  Had a full set of apps before 12am EDT.  It reset itself and poof! No apps.  Anybody else had any luck?

Check now, looks like they are reappearing, at least for some of us. 

Nothing yet, but I'll give it a day or two to see if there was some kind of code rollout that hasn't hit me yet.  Thanks for the update & cheers.

Me I lost all of the same apps I am so confused is there a way to message google?

LadyChelsea
Community Member

Happened to me- I set it up this morning around 6:30am. Then this afternoon (same day), all apps are gone. No Netflix, podcasts, etc. 

Okay- so weird- my apps are back….not sure what happened. 

Me too! Hope they stick around this time.

Sunflower33
Community Member

Just checked this morning and apps are back...very odd! I did not do anything, just woke up and noticed they were back. 

Lesplaycool
Community Member

I'm having the same problem.  The only apps shown are Assistant, Games, Stories and YT TV.   Some apps are still there but hidden (Spotify).  I tried restore to factory, adding to another home and back again.  

Have you had any luck?  Mine's still sucky.

Nope nothing.

alfonzumab
Community Member

Same here.  Just a few apps for me.

Lesplaycool
Community Member

I was able to fix mine (finally).  I noticed that it was somehow locked to my account because I created a dummy GMAIL account, moved the hub to it and all the apps showed back up.  But when I moved it back to my original account, the apps disappeared again.  

I tried changing every setting in my Google Home and Google Assistant apps.  Nothing helped.

Finally, trying to link Google Home to my Netflix account somehow made all the apps show back up on my Hub.   It doesn't make any sense but I'll take it.

I hope this helps someone.

Collz
Community Member

I have never had any apps on mine, why?

Very disappointing..