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Asus wifi 6 fix

Damofubar
Community Member

I thought I'd make a post regarding connectivity issues I was having with my nest products.  I have several nest products (hubs, hub max, mini, thermostats, etc) which were experiencing connection problems since I switched to a wifi 6 mesh (Asus).  The nest products would lose their connection constantly and have trouble reconnecting.  The solution was disabling a security setting called "WPA3," and stepping down to WPA/WPA2.  Also you want to disable a power saving setting called "WMM APSD."

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3 REPLIES 3

flustered
Community Member

how do you access that  list of settings?

You have to open your routers webpage.  Open a web browser and type in your router ip address.  For Asus it's usually 192.168.1.1.  for most router the username defualt is "admin". I don't know what your password would be... usually there's a default for your individual router...if you dont know it try Googling your router and look for default password.

Jake
Community Specialist
Community Specialist

Hey there,

Thanks for visiting the Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. We hope you were able to get the help you need, but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.

Best regards,
Jake