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Audio category in Google Home settings menu

IMT77
Community Member

Hello,

I'm driving crazy. I don't know how to access to the audio section in the Google Home settings menu. I don't what to do to access the audio settings. I need to do this in order to split the audio and video between a Bluetooth speaker and the Chromecast device.

Thanks.

IMT

1 ACCEPTED SOLUTION

GarrettDS
Community Specialist
Community Specialist

Hi there, 

Apologies for the frustrations still around this. It appears that this functionality is not supported where you are located at this time. I'm happy to pass this feedback along as it is something that we should have added. 

Appreciate your patience while we got through that together. 

Please let me know if you have any further questions. 

Best regards, 
Garrett DS

View solution in original post

12 REPLIES 12

GarrettDS
Community Specialist
Community Specialist

Hey there,

Sorry for the late response, but I wanted to drop in here to help. 

 

I understand that audio issues within the Home app can be confusing but I definitely wanted to stop by and see how I could help. 

 

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried? 

 

Please let me know. 

 

Best regards, 

Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours. 

 

Have a great day. 

Garrett DS

IMT77
Community Member

Hey there,

Yes, I still have trouble adding my Bluetooth device to the Google Home app via the following pathway: Settings/Audio/... I don´t see the section audio when entering the settings menu. It's a way to get this audio section implemented in my menu?

Thanks,

IMT

GarrettDS
Community Specialist
Community Specialist

Hey there IMT77, 

Sorry to hear you're still having issues with this, I'm happy to take a look further to see how I can help. 

 

Will you please let me know if you have tried this pathway?

 

  1. Open the Google Home app.
  2. Select your Google Home device from the main screen.
  3. Tap the Settings cog to access device settings.
  4. Scroll down to Paired Bluetooth Devices.
  5. Tap Enable Pairing mode.
  6. Select the speaker you want to connect.

I look forward to your response. 

Best regards, 

Garrett DS

IMT77
Community Member

Hey GarrettDS,

When I tap on the Settings cog of my Google Home app, I can't find the option Paired Bluetooth Devices. There is something I can do to get this option?

Cheers,

IMT

 

GarrettDS
Community Specialist
Community Specialist

Hi there IMT77, 

I'm so sorry that you're still having issues with this. 
 

Would you mind letting me know where you are located? 

Also what kind of phone do you have and what operating version do you have? Also what version of the app do you have installed? 

 

I look forward to your response. 

Best regards, 
Garrett DS

IMT77
Community Member

I'm in Belgium, and I have a Redmi note 10 Pro (Xiaomi). The version of the Home app that is currently running on my device is 2.44.1.8

Regards,

Isaac

 

GarrettDS
Community Specialist
Community Specialist

Hi there, 

Apologies for the frustrations still around this. It appears that this functionality is not supported where you are located at this time. I'm happy to pass this feedback along as it is something that we should have added. 

Appreciate your patience while we got through that together. 

Please let me know if you have any further questions. 

Best regards, 
Garrett DS

View solution in original post

IMT77
Community Member

Hey there,

Thank you for the info. I hope soon this option will be also available in my current location.

Regards,

IMT

 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

IMT77
Community Member

Hey there,

Yes, I still have trouble adding my Bluetooth device to the Google Home app via the following pathway: Settings/Audio/... I don´t see the section audio when entering the settings menu. It's a way to get this audio section implemented in my menu?

Thanks,

IMT