Australian release of nest hub app drawer.

[AdamDelta]

Any update on when Australia will be getting the app drawer feature. It has been in the us for a while now and I'd love to have this feature in Australia. At the moment my hubs are basically just glorified picture frames/kitchen timers.

[Rockabillybob]

Not received app drawer in UK either. 

[Princesss]

Hey folks, 

Thanks for visiting the Community.

Can someone provide a photo of the exact display you're getting on your Google Nest displays? Also, can you please provide the cast firmware version of it?

To check which firmware version you're on, follow these steps:

1. Make sure your mobile device or tablet is linked to the same account as your speaker or display.
2. Open the Google Home app .
3. Touch and hold your device's tile.
4. At the top right, tap Settings Device information.
5. Under "Technical information," find Cast firmware: X.XXX.XXXXX.

Looking forward to your responses.

Best,

Princess

[AdamDelta]

Not sure how to post photos, but here is the information for my 3 hubs.

• Cast firmware: 1.68.353511
• Cast firmware: 1.56.324896
• Cast firmware: 1.68.353511

[AdamDelta]

This is exactly the kind of support I expected from Google. Should've bought and Alexa.

[Princesss]

Hi AdamDelta,

Sorry for the late response. I would like to follow up on this thread. Do you still happen to see the same results on the display? Let us know by responding to this thread.

Best,

Princess

[AdamDelta]

Yes. I have factory reset all hubs and still see the same results.

[Princesss]

Hi AdamDelta,

Thanks for confirming. Could you send us a photo of the exact display you're getting so we can check on it further?

Best,

Princess

[AdamDelta]

 

[AdamDelta]

 

 

[Princesss]

Hi AdamDelta,

Thanks for the photos you sent. Our team is already checking on this. I'll make sure to circle back to this thread as soon as we have some news to share.

Best,

Princess

[Princesss]

Hi there,

We can also try to join the Public preview in the Google Home app and see if this will resolve the issue. The Google Home app Public Preview is an external preview program, open to all, where you can join to get access to and give feedback on upcoming Google Home app features before they’re broadly available to Home app users. 

Customers may join Public Preview to:

1. Receive announcements about new features of the Google Home app.
2. Get early access to new features before they’re released to everyone.
3. Provide feedback and suggest improvements to the Google Home app.

1. In the Home app , tap Settings .
2. Select Public Preview Join Public Preview.

Keep us posted once you notice any change on its behavior.

Best,

Princess

[AdamDelta]

I'm confused, is this a solution? Why would a preview program help, isn't this already a public update?

[Princesss]

Hi AdamDelta,

Our team is still looking into this. For now, you can try enrolling your device to the preview program to see if this would make any difference. Let us know if it works.

Best,

Princess

[Princesss]

Hey there,

I just want to make a follow up-- have you already tried enrolling to the preview program to see if this would make any changes?

Best,

Princess

[AdamDelta]

Yes. Enrolled but still no update.

[AdamDelta]

Hi princess, I'm still waiting for an update on this issue.

[AdamDelta · Accepted solution]

Bumping this thread as there is still no solution