Blacked out screen while using Duo

[Blackout]

Google Nest Hub Max,

 While using the Hub on Duo calls the screen either goes black or when the person calling answers, the screen will go black after a minute or so. 

You can still see the small screen in the upper right corner of your self and have volume to talk, however there is no picture. You have to hang up and call back and it happens again. Black screen and only volume to talk. 

The receiver sees a frozen screen, the caller has black screen with volume.

[Jake]

Hey Blackout,

Sorry for the late reply. I wanted to follow up and see if you are still in need of any help with your screen going black while using Duo? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Jake]

Hey Blackout,

I wanted to check in and see if you are still in need of any help? Please let me know, as I would be happy to assist.

Best regards,
Jake

[Jake]

Hey Blackout,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread due to inactivity. 

Best regards,
Jake

[Jake]

Hey Blackout,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake