Bulb marking offline

[Kaylen_frendo7]

So i have connected my lutec bulb from smart life to my home mini but when i go onto the app it marks offline even though its on and the assistant doesnt want to turn off when i tell it to turn off because it says bulb is not available 

Please if anyone knows please respond

[Princesss]

Hi Kaylen_frendo7,

Thanks for reaching out.

If you have successfully linked the lights to your Home app and all devices are connected to the same Wi-Fi network, it should work perfectly. Could you try to reboot your Google Nest speakers and router simply by unplugging it from the power source for at least a few minutes. As soon as everything is plugged in, try saying "OK Google, sync my devices".

Let me know if it works.

Best,

Princess

[Princesss]

Hello Kaylen_frendo7,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess

[Princesss]

Hey there,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess