10-22-2023 04:16 AM
Can google make an update to track who is accessing the nest hub cameras? It was 4am for me this morning and I was awokened to my clock display turning on and the notification on screen that my camera was being accessed. Since I live alone and no one should have access to do this but me, you can understand the panic I felt. However, from other posts on here, Google has not set up a way to track IP addresses that access this feature. That is a major design flaw that makes me want to remove Google devices from my home. With all of the cyber crimes these days extra protection should be thought of and updated on existing devices. Please update this as a feature to keep your customers safe.
10-25-2023 01:23 PM
Hi CoVo,
Thanks for reaching out. We appreciate people who are keen on sharing their thoughts with us. We're always looking for ways to improve. I'd suggest you submit feedback about it. See the article below on how to do it.
Share feedback about Google Nest
Regards,
Juni