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Can I get some repair service for the display issue?

hani77
Community Member

‎02-23-2025 03:22 PM

I bought the google nest hub 2-3 years ago.

It was used to check the time or play music.

But suddenly the display has been black out and doesn't work anymore.

How can I get a repair service?

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virnab
Community Specialist
Community Specialist

‎02-26-2025 02:22 PM

Hi hani77,

 

Thanks for reaching out to our community.

I’m sorry to hear that your display has been blacked out and doesn’t work anymore. Thanks for your inquiry to get a repair service. No worries, help is here.

Before I start further troubleshooting, let me ask you a few questions:

  • What is the model of your display?
  • What are the troubleshooting steps you've already tried?
  • When did the behavior start?
  • Was the device dropped or knocked over?
  • Is the display still working?
  • Is the display's Google Assistant working?

Besides this information, please post a photo and a one-minute video clip for the black screen inconvenience.

Thanks for your kind attention; I will be looking forward to your response.

 

Best regards,

Virna

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