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Can I hide my Google nest hub from the rest of my family?

TPfamily
Community Member

One of my family members is messing with the reproduction of my nest hub, they can play, stop and change the volume on my device. I already deactivated the guest mode, I removed the members, actived the voice match, and I connected to a another wifi and they still have access. Is there I way I can make my device private or invisible? 

16 REPLIES 16

DP1
Community Member

Get a new family.    Just kiddin.  Move it to a different gmail account. 

TPfamily
Community Member

I already did it and it doesn't work. 😐 It looks like anyone who has the Google home app can interact with the Google devices. 

DP1
Community Member

Now you've peaked my interest.  You're missing something.  I have a few ideas.

  1. Go into myaccount.google.com/security look at the device list.  Is there anything that shouldn't be there?  Maybe you logged in on someone else's phone and it's still there or worse there's a  complete stranger on there.  It's happened to the best of us.
  2. Did you connect any services that may be able to control it?  ifttt or something like that
  3. When they play content is it always from the same source?  Spotify itunes etc?  
  4. Is your hub part of a Speaker Group?  In the Google home app scroll to the bottom

 Connecting to a different wifi doesn't mean you're on a different LAN network unless it's set up like that.  Very unlikely you have 2 subnets in the house.  

TPfamily
Community Member

I deleted all the wi-fis, removed everyone and reseted the device. I even called customer support, and nothing, I guess Google product aren't mean to be personals. 

Same thing keeps happening to me

Juni
Community Specialist
Community Specialist

Hi folks,

 

Thanks for reaching out. If family members are on the same network and have the Google Home app installed on their phones, they can see whatever Google Nest speaker or display is connected to that network. You can all create a separate network for your Google Nest Hub as an alternative.

 

I hope this helps. 

 

Regards,

Juni

Juni
Community Specialist
Community Specialist

Hi there,

 

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.
 

Thanks,

Juni

Juni
Community Specialist
Community Specialist

Hello there,

 

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

 

Best,

Juni

TPfamily
Community Member

Hi, Sorry I've been busy. I need to find a tutorial about how to make a new network. 

Alex_S
Community Specialist
Community Specialist

Hello TPfamily,
 

It would be best to contact your internet service provider and ask for assistance on how you can create a new network. If you have a dual-band router, you can check if they can be separated so you can set up all your smart devices in one specific band, and the rest of the devices in your home will be connected to the other.
 

Let us know if we can help you with anything else on Google Home.

 

Kind regards,
Alex

Muddi
Community Specialist
Community Specialist

Hey everyone,

 

It's been some time since this thread was updated. Does anyone here need assistance?

 

Cheers,

Muddi

TPfamily
Community Member

I do need it. Sorry, I have a baby who demand all my attention, that's why I haven't started yet. 

Juni
Community Specialist
Community Specialist

Hi there,

 

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.
 

Thanks,

Juni

Muddi
Community Specialist
Community Specialist

Hey folks,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hi TPfamily,

 

To confirm, have you tried contacting your network provider to inquire about creating another network?

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey everyone,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Cheers,

Muddi