09-22-2022 02:57 PM
I have a Nest display that I cannot remove from my home. This is an old device that was sent back to Google, for another separate issue that I am having. I mistakenly didn't remove it from my home, prior to factory resetting it. I even tried re-adding it to my home, but the old one remained.
It's crazy that we can't remove devices from an existing home in 2022.
I see some workarounds suggesting creating a new home, but that requires setting all my camera's and other devices back up.
Any help?
Answered! Go to the Recommended Answer.
09-24-2022 03:56 AM
Try these steps:
If those steps don't work, try these steps:
09-24-2022 03:56 AM
Try these steps:
If those steps don't work, try these steps:
09-24-2022 10:47 AM - edited 09-25-2022 10:45 AM
Thanks David. The display has mysteriously disappeared overnight. But I’ll keep your instructions in mind next time I need to remove a device.
Thank you!
09-26-2022 03:16 PM
Hey there,
Thanks for the steps, davidking!
dan_, we're glad everything's sorted on your end. Please let me know if you have other questions or concerns, as I would be happy to take a closer look and assist you further.
Best,
Alex
09-29-2022 03:42 PM
Hi everyone,
We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
Best,
Princess
10-03-2022 11:31 AM
Hi folks,
Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
Best,
Princess