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Can't connect a bluetooth speaker to my google nest hub.

sutvz
Community Member

I've wasted 4 hours of my time trying to figure this out!!! Is this task to be done using my Android phone or the hub itself? And, please, do not start your reply with the words "it's easy". I'm a graduate engineer and one of the orginal engineers at Intel in 1973. This task is making me feel really stupid. Help!!!

10 REPLIES 10

David_K
Platinum Product Expert
Platinum Product Expert

There are a few setup steps to follow here. Try these steps:

  1. Turn on your Bluetooth speaker and make sure it’s in pairing mode.
  2. Press the pairing button on your Bluetooth speaker, if possible.
  3. Open the Google Home app.
  4. Touch and hold the tile for your Nest Hub.
  5. At the top right, tap the Settings cogAudio.
  6. Tap Paired Bluetooth devicesEnable pairing mode (bottom right).
  7. Tap the back arrow at the top left to go back to the Audio menu.
  8. Tap Default music speaker > Pair Bluetooth speaker.
  9. Tap the Bluetooth device once it appears on the screen > Done.

Your Bluetooth device should now be paired with your Nest Hub and all media playback should now play on the external speaker.

sutvz
Community Member

I still cannot get this to work! Here's where I'm stuck: in step #4, where is the "tile" that I am to "touch and hold"?? Is the tile a button? Is the tile some type of icon? Is the tile somewhere in the scroll bar area? Hell, maybe the tile is not even on the Hub itself; and, rather, is on my Android phone? This frustrating experience has caused me to be sympathetic with Homer Simpson when he exclaimed: "WHERE THE HELL IS THE "ANY" KEY??  So, where is the "tile"?

 

 

David_K
Platinum Product Expert
Platinum Product Expert

You follow those steps on your phone or tablet in the Google Home app.

Open the Google Home app.
Touch and hold the tile for your Nest Hub.

Jhayett
Community Member
  • Where  the jechis this role and hub?????

Jhayett
Community Member

I have the same bs problem. None of what that guy says is on my app

sutvz
Community Member

The proposed solutions DO NOT WORK!!! I've given up trying to solve this. I will never again buy anything from Google!!!

Princesss
Community Specialist
Community Specialist

Hi everyone, 

 

Checking in if you still need help with this? 

 

If anyone here is still experiencing the same thing, let's try to perform a complete reset to see if it changes its behavior. Feel free to update this post, otherwise, I'll be locking the thread.

 

Best,

Princess

Mlabrador
Community Specialist
Community Specialist

Hi folks,

 

Chiming in — have you had a chance to try the steps provided above? I'll be locking the thread after 24hrs.   

 

 

Best, 

Nikki 

David_K
Platinum Product Expert
Platinum Product Expert

Hi all,

Do you see your Google speaker or display in the Google Home app? It should be there in the list of your devices? 

Muddi
Community Specialist
Community Specialist

Hey folks,

 

Thanks for bringing this up, and I appreciate @David_K for helping. Chiming in to see if anyone still need assistance here? Feel free to respond on this thread, and we're glad to help.

 

Cheers,

Muddi