Can't "re-verify" my voice on Google Home Mini

[BeSocial]

For some reason my Google home stopped recognizing my voice. It won't give me "calender information" such as the time, days of the week, appointments, etc" until I "verify my voice on the Google home app".

So I tried doing this. The app had me recite specific questions/commands to the Google home speaker to re-match my voice to it. But the last command it wanted me to recite was a calender related statement: "Ok Google, remind me to water my plants every Monday". When I said it, Google gave the same "can't give calender info until my voice is verified" message.

Does anyone know how to fix this?

Thank you!

[Dan_A]

Hi BeSocial,

This is not the experience we want you to have. Let me help you. A few questions: Which Nest speakers are we working with? Is it the Google Home speaker with a slanted top? When did your issue begin? Were there any recent changes made? Are you using a Google account without personalization?

It would help a lot if you could do a sequential reboot first: 

1. Unplug the power cord of your router, followed by your Nest speakers.
2. Plug them back in after 3 minutes.
3. Restarting your phone might also help.

For more information about Voice Match, see this guide and follow the instructions.

Looking forward to your response.

Kind regards,

Dan

[Juni]

Hi there,

I want to check if you have additional questions and concerns about your device. Let us know by updating this thread, and we're glad to assist you further.
 

Thanks,

Juni

[Dan_A]

Hello there BeSocial,

It's been a few days since your last reply — we're going to lock the thread within 24 hours. If you have further concerns, please feel free to create a new post.

Cheers,

Dan