02-15-2023 04:32 PM
I've recently lost the ability to cast audio from my phone (Samsung S9) to my Google home mini. I used to be able to cast from my podcast app (Podcast Addict), my music app (Tidal), and cast my entire phone's audio from the Google Home app. Now there's no option to do so at all from any app. I've tried a factory reset of the home mini and I've reset all of the settings on my router, including removing all security settings and have had no luck getting it to work.
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02-18-2023 12:19 PM
Update: I solved the issue. My phone apparently was set to use a private MAC on my home internet. Changing my wifi settings to use my device MAC fixed the problem. Here's the support article if anyone else stumbles across this issue: https://support.plume.com/hc/en-us/articles/360052070714-How-do-I-disable-random-WiFi-MAC-address-on...
02-16-2023 12:31 AM
Thanks for the suggestion. My Google play services app already did have the microphone permission enabled. Unfortunately my issue is that there's no way to start casting, not that it disconnects after casting. Just confirming that it's the Google play services app and not any other Google apps that would need that permission maybe?
02-18-2023 12:19 PM
Update: I solved the issue. My phone apparently was set to use a private MAC on my home internet. Changing my wifi settings to use my device MAC fixed the problem. Here's the support article if anyone else stumbles across this issue: https://support.plume.com/hc/en-us/articles/360052070714-How-do-I-disable-random-WiFi-MAC-address-on...
02-18-2023 02:52 PM
Hi folks,
Thanks for the help, @MikeClark.
@ellarose, thanks for reaching out. We're glad that it's resolved now. We can consider this one complete so let us know if you have other questions or concerns as I will be locking this after 24 hours. Feel free to start a new thread and we'll be happy to help.
Cheers,
Juni