08-26-2021 09:21 AM
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Original Poster: Andres Cadena
I already factory reset and reboot both mu phone and Google Nest and still receive this message
08-26-2021 09:21 AM
10-08-2022 07:14 AM
That's all you got?? We need a solution, please!
10-11-2022 11:28 AM
Hi ccrowley321,
Thanks for posting and I’m sorry for the trouble this has caused you. Let me help you out.
A few questions: have you tried to reboot and reset your device? When did your issue begin? Also, which Nest display do you have?
To further isolate the issue, try using another Google Account and let me know how it goes.
Best,
Juni
10-14-2022 11:30 AM
Hi there,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
Regards,
Juni
10-15-2022 01:52 PM
Hello ccrowley321,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Thanks,
Alex