cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Cannot setup Hub Max camera

ajlille
Community Member

We setup our  Nest Hub Max and it’s features are all running fine but when we go to setup the camera for streaming, it does not connect. It constantly thinks and says that it is looking for the nearest device to connect the hub to the internet. But it’s logged in and online already. It doesn’t matter what device we use or what WiFi network we connect to or how many times we factory reset the device. We actually returned the first hub max and exchanged it for another one, but same camera setup issues. Please help!

7 REPLIES 7

jso43
Community Member

I am experiencing the exact same thing

NChilds
Community Member

My daughter managed it by deleting the doorbell and then adding if that helps?

Jake
Community Specialist
Community Specialist

Hey all,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey all,

 

I wanted to check in and see if you are still in need of any help? Please let me know, as I would be happy to assist.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey all,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey all,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake

Alanbak
Community Member

I have the same problem.