Cant reset hub max

[Duartejorge]

I just bought a nest hub from e bay and it won't connect to the wifi. I try resetting by pushing the volume button at the same time but it does nothing 

[JulienetManue]

All 1st gen google home and google home mini are bricked

[Alex_S]

Hi there,

Thanks for checking here, JulienetManue.

Duartejorge, let’s get this sorted out. What can you see on the screen when you try to factory reset it by pressing the volume up and down buttons? Is this a brand new device?

Regards,
Alex