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Device Utility app

MarkE
Community Member

I am trying to connect a new Google audio.  It needs to be activated. I can't find the Device Utility app in the Store.  I have a Pixel phone 

1 ACCEPTED SOLUTION

MarkE
Community Member

The resolution ended up being to set up the device with a device other than a pixel phone. That was all it took.

View solution in original post

4 REPLIES 4

davidking
Gold Product Expert
Gold Product Expert

Hi MarkE,

I checked into this and my previous reply was incorrect regarding the device utility app.

Please follow these steps:

https://www.googlenestcommunity.com/t5/Blog/Heads-Up-Device-Activation/ba-p/176077

Muddi
Community Specialist
Community Specialist

Hey MarkE,

 

I hope we were able to answer your question with the info provided by @davidking (kudos to you!). If you have additional questions, feel free to respond to this thread and we'd be happy to further assist you.
 

Cheers,

Muddi

Jake
Community Specialist
Community Specialist

Hey MarkE,


I am glad to hear you were able to connect the device, and everything is good to go. With that being the case, I am going to lock the thread at this time. If you have any questions from here, please feel free to create a new post. 

 

Best regards,

Jake

MarkE
Community Member

The resolution ended up being to set up the device with a device other than a pixel phone. That was all it took.