Hi @Dingo64,
Thanks for your post in the community! I'm sorry to hear you're experiencing some issues with your Nest Hub when trying to set it up with Google Assistant since your move from Sydney to Rotterdam. I'm here to help you with this!
To help us move forward, I'll need some additional information:
- What is the exact model of your Nest Hub? If you're unsure, you can check it on our Help Center!
- What is the exact error message you are receiving when you get to the Google Assistant part of the setup process?
- Have you tried any troubleshooting steps already? If so, could you please list them?
- Is your Google Home app up to date on your mobile device?
- Is the Nest Hub's display already showing anything besides the initial setup screen?
- Are you using an Android or iOS device for the setup, and what is its operating system version?
- What is the firmware version of your Nest Hub?
As soon as you have this information, I'll be ready to provide further assistance!
Best regards,
Debora
