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Error creating spreader group

Capricorn97
Community Member

When trying to create a spreader group I get the error message below:

(com.Google.CastFramework.SetupLib.CastSetupError error 0)

 

please help 

3 REPLIES 3

Dan_A
Community Specialist
Community Specialist

Hi Capricorn97,

 

This is not the experience we wanted you to have, let me help you. A few things: which Nest speakers are we working with? When did your issue begin? Were there any recent changes made? Are all devices on the same Wi-Fi network? Are they set on your Google Account?

 

It would help a lot if you could do a sequential reboot first: 

 

  1. Unplug the power cord of your router followed by your Nest speakers.
  2. Plug them back in after 3 minutes.
  3. Restarting your phone might also help.

 

Once done, follow the steps below:

 

  1. Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Chromecast, or speaker or display.
  2. Open the Google Home app.
  3. At the top left, tap Add > Create speaker group.
  4. Tap each device you want to add to the group. A check  will appear next to each device you select.
  5. Tap Next > enter a name for your group > Save.

 

Tell me how it goes.


Best,

Dan

LovelyM
Community Specialist
Community Specialist

Hey Capricorn97, 

I know it has been a while, but I want to ensure that everything is covered on your end. Let me know if you still need a helping hand.

Regards, 
Lovely

LovelyM
Community Specialist
Community Specialist

Hello Capricorn97,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. If you still need assistance, feel free to start a new thread.

Thanks,
Lovely