11-12-2023 07:24 PM
two days earlier I was using it normal, but suddenly it stopped working, requesting me to reconnect (like if it was brand new). When I tried this error popped out. I read about that issue here and did all the steps but it isn’t working still. I tried everything, idk what to do now.
11-22-2023 08:08 AM
Hello astrorn,
Thanks for reaching out to the Community.
We're sorry to hear that you're experiencing this with your Google Nest speaker. Could you tell us what phone you are using upon accessing the Google Home app? Also, what are the steps you've tried so far? If reset hasn't been done, let's perform a complete reset to your device and see if this would make a difference.
Here's how to perform a complete reset: Factory reset Google Nest or Home speakers or displays
Let me know how it goes.
Best,
Princess