Familiar face unable to merge with Google family or Google household members

[TheEveryNothing]

We ended up canceling our nest aware subscription because we were constantly having to delete household members who are also our Google family members from familiar face detection because there was only a way to edit or move them to other familiar faces but not to link them with an existing household member to add to the facial recognition of the members of Google home and or Google families. I feel like this definitely needs to be an added feature and would help improve the AI involved in facial recognition since we already have a history of teaching Google our face like we do our voice

[Princesss]

Hi TheEveryNothing,

Thanks for reaching out.

We appreciate the feedback referring to the wake words and it’s an idea that we all hope to be available in the future. In the meantime, we’d like to encourage you to send a feedback for any features that you’re looking forward to using with our Google Nest devices.

Best,

Princess

[TheEveryNothing]

I didn't mention any wake words. Only that if nest aware familiar faces recognizes you as a familiar face instead of a household member there is no option to move it edit the familiar face as an existing household member. So when it recognizes me as a familiar face instead of "Nikki" there is no way to correct it or edit it to let it know I am not a familiar face, but I am an existing household member it should recognize in the Google home family. 

[Princesss]

Hi TheEveryNothing,

Thanks for clarifying.

Note: When you add or change a name of a person in the familiar face library in the Home app or Nest app, the change is also reflected in the other app.

Home app

1. Open the Google Home app .
2. Tap Settings Nest Aware Familiar face detection
3. To add or change the name, tap a face and enter a new name.

Nest app

1. Open the Nest app .
2. Tap Settings Familiar faces.
3. Tap on the familiar face profile you want to name.
4. Tap Name.
5. Give the person a new name. You can use their actual name or enter a description like “mail carrier.”

Note: When you add or change a name of a person in the familiar face library in the Home app or Nest app, the change is also reflected in the other app.

Home app

1. Open the Google Home app .
2. Tap Settings Nest Aware Familiar face detection
3. To add or change the name, tap a face and enter a new name.

Nest app

1. Open the Nest app .
2. Tap Settings Familiar faces.
3. Tap on the familiar face profile you want to name.
4. Tap Name.
5. Give the person a new name. You can use their actual name or enter a description like “mail carrier.”

Hope this helps.

Best,

Princess

[Princesss]

Hey there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

[Muddi]

Hi TheEveryNothing,

Just bumping this up to make sure that you've seen our responses. I'll lock this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi