Favorite radio station suddenly won't play - Melbourne Australia

[Robbo9]

Have been listening to Triple M FM Melbourne for a year with out issue.  Suddenly today it plays a different station from what I'm asking for.  After a little investigating, I find that radio stations that are linked to either iHeart and Tunein are being played, but nothing via the Listnr app.  Has the Listnr app been dropped.   

"Help" pages instruct to arrange your radio requirements via    Media>Manage your system>Radio (button)   But there is no Radio button (Only Music, Video, Podcast or Create Groups)

[Muddi · Accepted solution]

Hello everyone,

Thanks for reaching out. I appreciate @JillG, for sharing the link. Our team is aware that there are users having issues listening to their favorite radio stations from different radio providers on the Google Home/Nest speakers. I duplicated this thread to a similar trending issue on this link. I suggest you follow the main one for updates.

Also, please make sure to send feedback on your devices using the keywords: GHT3 Unable to play [Radio station] via [Radio partner]. Learn more about how to send feedback on our Help Center.

Once you've submitted feedback, please let us know in the comments what type of radio station, radio provider, and your country.

Cheers,

Muddi

[JerryPrism]

Not working for me. Voice commands aren’t available for that app

[Sandyt1]

Sorry to hear, stations are announcing the problem is fixed. Mine working intermittently.

[Crjca88]

Worked fine yesterday after almost a week of not working. This morning, nothing.  Cannot even get the phone to cast a Google podcast to the hub.  Spotify will cast.  The phone will play SiriusXM if I ask it to via the app in the phone. 

Frustrating without my music. 

[melmo]

After a week of no 3AW in Melbourne Australia is finally back with Radio App.

please leave Radio App alone.

[cinder623]

I used to say "Hey Google Play XYZ station and it would.  Now it doesn't recognize any of the stations I'm asking them to play. They played on TunedIn and Audacy. I reset the device but it still not recognizing them. Help

[NestLover1]

I am having the same problem, started yesterday!

[seegeekrow]

Same issue. It actually started on and off a few weeks ago where it would not recognize "Play" versus "Stream" and we were able to work around it by trying one or the other. Now it simply states it cannot find the station at all.

It used to be we could say either of the following and it worked:
"Play 88Nine Radio Milwaukee" or "Stream 88Nine Radio"

Then "Play" stopped working and we had to switch to just "Stream"

Then is flipped.

The it stopped recognizing itself as the speaker and required us to say:

"Play/Stream 88Nine Radio on Kitchen Speaker"

And finally now, none of the above works and it simple cannot find the station.

[MplsCustomer]

See this post; it's apparently a global problem:

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Mini-speaker-not-broadcasting-the-radio...

[Muddi]

Hey folks,

Thanks to @MplsCustomer for sharing the main thread. I've duplicated this thread to a similar trending issue on this link. I can confirm that this issue on playing radio on the Google Home/Nest devices should now be resolved. If by any chance you still have the same issue, please try rebooting your devices to refresh all the settings. 

If rebooting your device doesn't fix the issue, please do not hesitate to update the main thread, so we can further assist you.

Cheers,

Muddi

[Sams1969]

Still not working .....have tried rebooting again. Unable to play any radio stations, please advise how to fix it as it has not been resolved like you answer says!!

[JerryPrism]

rebooting did not fix the issue with my Google nest mini

[irritatedpaddy]

In the last couple of days all my google home devises have stopped being able to play iHeart or Tunin radio stations. On my Nest Hub devices I returns with a web page describing the station I asked for.

[JillG]

Hi @irritatedpaddy 

This is a widespread issue that the Nest and Assistant teams are looking into.  I don't have any updated info.

Jill

[Muddi]

Hey irritatedpaddy,

I appreciate @JillG's response here. I can confirm that this issue should now be resolved. If by any chance you still experience the issue, please try rebooting your device to refresh the settings. Also, I'll still duplicate this thread to the main one, so you can update us if rebooting your device doesn't fix the issue.

Cheers,

Muddi

[BrianCanuck]

On all my Google devices, including my Pixel phone, I'm still getting the reply "I looked for XXXX, but it either isn't available or can't be played right now." I'm in Canada, and it's Aprili 17, 2023 at 10:45am EDT.

[Sams1969]

Same here...looks like Canada is still having an issue - please respond to our queries this is not resolved like you say 

[BrianCanuck]

It's working again after almost a week. (Ontario, Canada; April 18, 2023 at 10:48pm) 

Hope yours is back to work, too!

[Negative]

Asking Google Assistant to play any Sirius channel or iHeart Radio with no luck. Response I get from Assistant is "I looked for the 80's on 8 on SiriusXM, but it either isn't available or can't be played right now".  Tried on my Pixel phone, in my vehicle, pixel buds, and Google speakers....nothing!

Hope this gets figured out soon.

[msg102]

Same problem.  One speaker and get the same message.  Tried unlinking/linking account again, checked bluetooth, all the usual stuff.  Very annoying.

[RodgerRoger]

Was out for me earlier this week; working now. try restarting the device?

[JibbyG]

Same thing is happening to me this morning. My Google Home says I’m linked but when I ask it to play Sirus XM it says it won’t but it’s not available. What can I do to fix this problem?

[MplsCustomer]

See this post from Google Nest:

https://support.google.com/assistant/thread/210746628?hl=en

[Muddi]

Hey everyone,

I appreciate @MplsCustomer for sharing the link. I can confirm that this issue should now be resolved. If by any chance you still experience the issue, please try rebooting your device to refresh the settings. Also, I'll still duplicate this thread to the main one, so you can update us if rebooting your device doesn't fix the issue.
 

Cheers,

Muddi

[slashinpdx]

For the last three days, or so... when playing any sirius xm radio station, it just doesn't.  No error.  Says it will start playing, then doesn't.

[Denny007]

Exactly the same situation I am experiencing 

[J2]

HERE'S A SOLUTION: Say good by to Google! I just solved the problem with Google Home and Tune-In not working and it didn't cost me a dime. Plus best of all by doing this, now Google has one less way of tracking where you go, what you do or when you took your last dump. All you have to do to fix this issue is get yourself a cheap old fashion stereo system or even a cheap boombox with a remote, and you'll never have to listen to Google and Tune-In ads blurting out all hours of the day and night ever again.
For almost a half a year now after my five Google minis have worked great for over five years, when I'd asked Google to play a local radio station through Tune-In, first I'd have to listen to 5 plus Tune-In ads, then usually after the ads were done, the speaker would go blank and didn't play the radio station anyway. If I'd tell Google to play the local radio station a second, third, forth or even a hundred times, Tune-In would play the same 5 plus ads, then sometimes it would work for a few minutes only to go silent again, occasionally it would play for maybe an hour, (always with way too many Tune-In ads every few minutes), and recently, most of the time the radio station would never play at all, and all it would do is just blurt out another 5 plus ads every few minutes. When I'd go into my Home app, it showed that the speaker was still playing, but all I'd get were the 5 plus Tune-In ads for the rest of the day with no radio station, and the only way to stop it from rudely blurting out ads was to go into the app and physically turn the speaker off. Coincident? I don't think so seeing how Google is the king of ads.
For me the last straw that ended my frustration with Google and Tune-in was when it started blurting out ads throughout the middle of the night while I was sleeping. Talk about invasion of privacy. With Google being the king of ads, does anyone really believe it's coincidental how the Tune-In ads still work fine after telling Google to stop the music, yet Google and Tune-In could care less about the actual function of radio not working? Then again I'm sure Google gets a nice kickback every time one of those ads are played, and seeing how Google gets off by forcing ads on everyone, they probably get some kind of sexual gratification every time they can intrude into our lives without invitation and force another one of those ad upon us.
As for using Google home as an alarm clock, only to wake up to 5 or 7 more Tune-In ads if it would go off at all, I remedied that issue too. All you have to do is just go old school and get yourself a radio alarm clock. If you no longer have one laying around in your closet, you can get them new for a few bucks locally. It's well worth the cost knowing you'll never have to deal with the frustration of Google and Tune-In again, plus best of all, now Google has one less way of tracking where you go, what you do or when you took your last dump.
The fix for using Google as a 'timer' to turn on a lamp or other device at a certain time, the keyword to this solution is the word 'Timer'. Yes, remember those old fashion timers that we used many years ago? They're still available and they're less than ten bucks at most local hardware stores. They're a lot more reliable than Google, plus best of all, now Google has one less way of tracking where you go, what you do or when you took your last dump.
For over 25 years along with being a pioneer in the introduction of the internet, I've worked in both technical fields of communications and electronics, and I'll admit there are times when things don't always work as planned, but as soon as an error is detected, it's our job to make sure that the problem is solved immediately. As for Google and Tune-in, they are well aware of this issue and have been for over a half a year, yet they have no intention to fix it because they only care about their ad revenue. Personally, until some type of invasion of privacy lawsuit is filed against these clowns, nothing will get fixed, and even then, all they're going to do is have you agree to a new policy where clicking Yes means you agree to their deceiving terms, or by clicking No, you accept their deceiving terms. The only solution that is a true fix to this issue is to get rid of all your Google devices completely, then the problem will be solved and your frustrations with Google will be done once and for all.

[SilverWolf]

Thanks for this post.  Shorty after it my device started working again!  Cool.  With new tech patience is a virtue.  My life is a little better now.

[Denny007]

Working for me now too…took a couple days but it got fixed! Thanks 

[Krueg]

My xtra channels on siriusxm will not cast or respond to voice commands in any if my google speakers. All other channels on sirius xm work