09-25-2021 01:17 AM
There's no update because nothing happened with solving this issue.
I got 4 hubs rendered useless, I used them with cast with an interface, but now it stops after a few seconds.
Atom Homey / homeydash
10-21-2021 03:32 PM - edited 10-21-2021 03:33 PM
Hi MorteMorte,
Thanks for your comments. We lock threads due to inactivity.
I looked into your situation and saw that a case was made for you on September 18, 2021 regarding this issue. If you have any other questions or concerns about the issue, please contact the support team again and refer to your Case ID. The support team has a more in-depth view regarding this situation. Just a reminder, your Case ID is: 3-6625000031913.
Also, apologies on the delayed follow up for some of our cases. Our team is working through these as quickly as they can and I've also passed along your feedback. Someone will follow up with you soon and I'll share more details as they become available.
I apologize for the inconvenience caused and appreciate your patience!
10-22-2021 06:43 AM
Inactivity means nothing changed.
Still got useless rendered hubs because of Fuchsia and many other.
10-22-2021 11:14 AM - edited 10-22-2021 11:16 AM
Hello MorteMorte,
For sure, I completely understand where you are coming from. I appreciate your patience as we wait for the support team to handle your case.
If you have any other questions or concerns regarding this issue, you can contact the support team and refer to your Case ID. Here is the contact form. Thank you.
11-23-2021 02:10 PM
Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
Have a great day,
Garrett DS