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G logo grey screen

Smprout
Community Member

My Home Hub has suddenly developed the Grey screen of death…  won’t work if reset, u plugged nothing. Goggle you need to sort this

2 REPLIES 2

scoke
Community Member

I had the same problem reading the forum I found this solution which worked for me.

1.- Place the device in Recovery Mode (unplug the device then hold down (long press) the volume up and volume down buttons while you plug in the device. Release the volume button once the device turns back on.)

Jake
Community Specialist
Community Specialist

Hey there,

Thanks for visiting the Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. I would recommend restarting the device in recovery mode as scoke said above.

 

We hope you were able to get the help you need, but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.

Best regards,
Jake