Goggle Home app won't find my WiFi

[omer2279]

Hi
I moved to a new apartment and I'm trying to setup my Nest Hub.
On the app it all goes fine until I need to connect to my WiFi, but I can't find it on the nearby wifi networks.
the router and the hub are close by and my phone and computer are connected to the WiFi.
Menual doesn't work...

Thx in advance for the help,

Omer

[David_K]

Try these alternative steps:

First make sure both Wi-Fi and Bluetooth are turned ON on your phone or tablet. Let's try these steps:

1. Go to the Wi-Fi settings on your mobile device.
   
   
2. Open the list of available Wi-Fi networks and look for an available network with the name “GoogleHomeXXXX" (where XXXX is a random number).
   
   Note: If you previously set up your device and haven't factory reset it since it lost connection to your Wi-Fi network, look for the name of the device that you assigned to it in the list of available networks on your mobile device.
   
   
3. If you can successfully connect to your speaker or display's Wi-Fi network in your Wi-Fi settings, open the Google Home app and try to set up the device.

[Juni]

Hi folks,

@David_K, thanks for the help.

@omer2279, I hope you've got the answer you're looking for. If you're still in need of any assistance, feel free to let us know. 
 

Thanks,

Juni

[Juni]

Hi there,

Buzzing in — do you still need our help? Don't hesitate to reach back if you do.

Best,

Juni

[Juni]

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

Regards,

Juni