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Time displayed for device in Amman is incorrect

Neshmi
Community Member

The time displayed on my Nest Hub Max is incorrect. If I ask Google for the time, it is correct, but the time displayed on the screen is incorrect. This is likely due to the fact that Jordan recently decided to not change their clocks back an hour in Autumn, which might not be correctly updated everywhere.

Thanks!

2 REPLIES 2

MplsCustomer
Bronze
Bronze

@Neshmi

It seems that Google Nest uses some sort of internal Google database to provide the time zones on our Nest Hubs, and it seems that this database is tied into Google Maps. It also seems that there are errors in this database, because other customers around the world have posted in this forum about it. In addition, it seems almost impossible to get Google to correct these errors. On none of the posts is there any indication that Google has corrected an erroneous time zone. Usually, when Google Nest does comment on the issue, they don't even acknowledge the problem even exists.

Neshmi
Community Member

@MplsCustomer

yeah that is also the impression I am getting, but I wanted to at least register it. It certainly dissuades people from buying Google products if the clock is always wrong and there is no way to fix it!