cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Googke Home +Tunein

Cosborne3486
Community Member

Tunein doesn't seem to be available anymore on our Google Homes.  Has something recently changed?

3 REPLIES 3

Dan_A
Community Specialist
Community Specialist

Hi Cosborne3486,

 

This is not the experience we want you to have, let me help you. Let me ask a few questions to narrow things down:

 

  • Which Nest speakers are we working with?
  • What radio stations aren’t working from Tune-In?
  • What country are you located in?
  • When did the issue start?
  • Have you tried other radio sources?
  • What is the error message when playing music?

 

It would help a lot if you could do a sequential reboot first: 

 

  1. Unplug the power cord of your router, followed by your Nest speakers.
  2. Plug them back in after 3 minutes.
  3. Restarting your phone might also help.

 

Keep me posted.

 

Best,

Dan

LovelyM
Community Specialist
Community Specialist

Hello Cosborne3486, 

I'm checking in to see if you are still having issues so we can further assist. It would really help if you could provide us with the information asked above. 

Cheers, 
Lovely

LovelyM
Community Specialist
Community Specialist

Hey there Cosborne3486, 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. We'd be glad to help you further so if you still need assistance, feel free to start a new thread.

Thanks, 
Lovely